on air now Current Show

OVERNIGHT MUSIC

01:00 - 07:00
00:00 - 01:00

The Beat Goes On

07:00 - 09:00

Sunday Breakfast with Declan Meehan

09:00 - 10:00

Championship Sunday

10:00 - 11:00

The Sunday Business Show

11:00 - 13:00

Savage Sunday

13:00 - 16:00

Phil Cawley

16:00 - 19:00

The Mix-Up

19:00 - 22:00

On The Road

22:00 - 23:59

Ed's Songs of Praise

30,000 Eircom customers affected by payments blunder


by Sinead Spain  04th Apr 2014  07:59
Today FM image

Company blames SEPA for issue with direct debits

Thousands of Eircom customers are to be hit with significantly higher bills after a payments blunder at the company.

The Telecoms giant failed to collect direct debits at the start of the year - with some subscribers now being charged for several months at a time - at a cost of up to 500 euro

This systems error at Eircom has left some 30-thousand customers facing backdated demands which are in some cases up to between 300 and 500 euro.

The phone and internet company is blaming the introduction of the Sepa payments system. It says it doesn't know exactly what went wrong but says it's now fixed the problem.

Although Eircom admits the mess is it's own fault - it will still be asking customers to pay for several months in one go.

Some of those customers are up to five months in arrears - with no payments taken since October.

The Chairman of the Consumers Association of Ireland Michael Kilcoyne told the Irish Independent it's "a bit rich of Eircom" to expect people to pay out large sums within the next month or so - he's called on them to credit half the amount owed to customers' bills.

 

 


comments powered by Disqus
  • Today FM image

    Justice Minister Wants Bigger Focus On Re-Offending

    Today FM image

    Two Men Injured In Seperate Dublin Stabbings

    Today FM image

    Suspect Device In Wicklow Made Safe By Army

    Today FM image

    Somebody In Ireland Has Won The Euromillions

  • Today FM image

    Gift Kerry v Donegal

    Today FM image

    SPAR and Ray for 5k - Dublin (photos)

    Today FM image

    Today FM - Sponsorship & Promotions

    Today FM image

    The finest hurling team of the last 15 years (VIDEO)