It's time to pick up

Telephone phobia (or telephobia, as it's known) is the reluctance or fear of making and taking phone calls.

It may not be something you've heard much about, but is a common disposition that can cause high levels of anxiety. And whether we like to admit it or not, most of us have have been challenged by a call(s) at some stage in our lives.

Dermot and Dave chat to Graham Shaw, a specialist in advanced communication skills, about what triggers this complex and how to overcome it.

Physiology, breathing and repetition are key.

Check out Graham's advice in full by pressing the play button on screen.