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The Last Word With Matt Cooper

Ryanair Passengers Furious As Airline Offers Vouchers Instead Of Refunds For Cancelled Flights

Ryanair passengers who were promised refunds for cancelled flights have now received emails from the...
Sarah Stacey
Sarah Stacey

6:16 PM - 20 Apr 2020



The Last Word With Matt Cooper

Ryanair Passengers Furious As Airline Offers Vouchers Instead Of Refunds For Cancelled Flights

Sarah Stacey
Sarah Stacey

6:16 PM - 20 Apr 2020

Listen to this episode



Ryanair passengers who were promised refunds for cancelled flights have now received emails from the airline with offers of a voucher instead.

The vouchers are valid for a period of 12 months. Ryanair has also stated that passengers who want their money back will have to wait until the COVID-19 pandemic has subsided.

But is this legal?

Daragh Cassidy, Head of Communications at Bonkers.ie, and aviation journalist Gerry Byrne joined us to discuss passengers' rights.

Listen to the interview in full by pressing the play button on this page


Read more about

Cancellations Flights Refunds Ryanair

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