HSE Staff Can No Longer Call P...

News

HSE Staff Can No Longer Call Patients 'Love', 'Dear' Or 'Lads'

Share this article


The phrase 'how are you feeling love' will soon be a thing of the past in hospitals around the country.

New rules are being introduced in HSE facilities as part of a wider overhaul of communication in hospitals.

According to the Daily Mail, pet names like 'dear', 'love', 'girls' and 'lads' are to be banned on wards, with patients only to be referred to by their first name.

There's also a warning on referring to patients by their bed number or their ailment such as - 'the one with the hip.'

The National Healthcare Communication Programme is being rolled out nationwide next year. 

It’s in response to the National Patients Experience Survey which indicated that communication needs to be improved.


Share this article


Read more about

News

You might like

Live: Title

Now playing

00:00:00 / 00:00:00
Added to queue
Removed from queue

On Air

Share

Share

Up next

Episode title
Show
Duration

You currently have no podcasts in your queue.

Go to podcasts

On Air

Dermot & Dave

Dermot & Dave

9 AM-12 PM

Share

Up next

Muireann O'Connell

Muireann O'Connell

12 PM-2 PM

Share

Fergal D'Arcy

Fergal D'Arcy

2 PM-4:30 PM

Share

The Last Word with Matt Cooper

The Last Word with Matt Cooper

4:30 PM-7 PM

Share

Lost in Music with Louise Duff...

Lost in Music with Louise Duffy

7 PM-9 PM

Share

Friday Night Anthems

Friday Night Anthems

9 PM-12 AM

Share

Overnight

Overnight

12 AM-7 AM

Share

The Last Word with Matt Cooper

The Last Word with Matt Cooper

7 AM-8 AM

Share

Weekend Breakfast with Alison...

Weekend Breakfast with Alison Curtis

8 AM-11 AM

Share

00:00:00 / 00:00:00

Share on