The Minister for Finance says banks dealing with the mortgages of Priory Hall residents need to get involved in the process to sort it out.
Michael Noonan was speaking after KBC Bank apologised to the widow of one of the residents, who took his own life - for sending her a letter to tell her she still owes €17,000.
KBC now says it will stop pursuing Stephanie Meehan for the money.
Speaking to reporters in Limerick this afternoon, Minister Noonan said banks will have to get involved in the process to help out other residents:
Meanwhile the minister directly responsible for the issue, Phil Hogan, says he is unable to meet with the former residents of Priory Hall because it would interrupt the legal process.
The environment minister says any meeting would risk interfering with the Supreme Court's hearings on the residents' alternative accommodation if he met them.
The court is due to rule next month on whether Dublin City Council should be responsible for the costs of housing the displaced residents.
Minister Hogan says he cannot interfere with that process:
Minister Hogan also said he was unaware of any breakdown in the mediation process between the residents, the council and the residents' mortgage lenders.
A mediation process was being chaired by retired Supreme Court judge Joseph Finnegan, and was due to be completed with a report returned to the court on October 15.