Taxi Complaints Increased By O...

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Taxi Complaints Increased By Over 5% Last Year

Kim Buckley
Kim Buckley

8:18 AM - 12 Feb 2020



The number of complaints about taxis increased by more than 5% last year, while drivers were fined close to €77,000

In one case, a passenger complained the cab smelled of urine.

The National Transport Authority issued 16-hundred fixed penalty notices to taxi drivers last year, resulting in fines of almost €77,000, according to the Herald.

The number of complaints made by customers rose by 5.5% to more than 13-hundred last year according to details released as part of a Freedom of Information request.

529 of them related to overcharging, while there were 496 complaints about driver conduct.

78 were about the condition of taxis with stained seats, ripped carpets and the smell of urine and cigarettes all mentioned.

One cabbie was fined after refusing to allow a passenger to bring a guide dog into the car.



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